FAQ

What is SLATTS?

SLATTS is a collectible plush brand built around mutant fruit creatures with swappable, magnetic 3D faces. Each character is a soft, 15cm velboa plush with a metal clip keychain — designed to be collected, traded, and remixed.

What's a mystery box?

A mystery box is a blind box — you know the series you're buying, but not which character until you open it. It's how we drop our Mutant Offspring (the fruit hybrids), so every order has a little surprise baked in.

What are the swappable faces?

Every SLATTS plush has a magnetic 3D face that snaps on and off. Pop a face off one character and put it on another to create your own mutant mash-ups.

How do drops work?

We release characters in limited drops — small, time-boxed batches. When a drop sells out, that run is done. Limited means limited.

Is this a pre-order? When does it ship?

Yes — most SLATTS items are sold on a pre-order model. Production and fulfillment take roughly 4–6 weeks before your plush ships. You'll get a confirmation at checkout and updates along the way.

Where do you ship?

We currently ship to the United States first. We're working toward more regions over time — join our list to hear when we expand.

How big are they?

Each plush stands about 15cm (roughly 6 inches) — pocket-sized, backpack-clippable, and shelf-friendly.

What's your return policy?

We accept replacements for products that arrive damaged, defective, or incorrect. Reach out within 14 days of delivery with your order number and a photo. We don't accept returns on opened mystery boxes.

How do I start collecting?

Pick a character from the Original Drama lineup, or grab a mystery box to roll the dice on a Mutant Offspring. Swap faces, hunt for the ones you're missing, and trade with other collectors.